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Solutions
Solutions
Whatever your business challenges, wherever you are, BT Ireland can tailor solutions to meet your business needs. What type of business are you?
Global Enterprise
Operating globally presents as many challenges as opportunities. BT understands what these challenges are and how to overcome them.
Multiple sites in Ireland and the UK
Spread across Ireland and the UK, business faces many challenges to keep sites connected and people on top of everything that’s going on.
Single location
Business can thrive, even in tough times but your cost base must be carefully managed. BT communication solutions are just what’s needed.
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Business Needs
Business Needs
How can you build a sustainable organisation? Communicate effectively? Create a customer focused organisation? Create a secure and risk resilient organisation? Increase efficiency? BT have the answers to these questions and more.
How can I free up my IT resources, save money and improve service?
BT Compute offers dedicated and expert data centre services delivered from our state-of-the-art centres in Dublin and Belfast.
BT Cloud Contact Centre – Changing the Customer conversation
Social media and mobile devices are fundamentally remapping the relationship between companies and their customers.
How do I join the BYOD revolution securely?
Embrace the benefits of Bring Your Own Device with the right networking infrastructure from BT and Cisco.
How can I build a sustainable organisation?
Sustainability offers significant opportunities for both your organisation and the environment.
How can I create a secure and risk resilient organisation?
You can never eliminate risk entirely. It has always been part of doing business.
How can I increase efficiency across my business?
Efficiency improvements usually take place at a department or line of business level
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About Us
About Us
To our customers we are unique — no other company has the scope, reach and capability that can help their business succeed. We provide business and government organisations the full scope of all their communications and IT services securely and efficiently.
BT Group
BT is one of the world's leading providers of communications solutions and services operating in more than 170 countries.
BT in Ireland
BT operates across Northern Ireland and the Republic of Ireland as an all island operation, headquartered in Belfast and Dublin, and employing close to 3,000 people.
Our Network
BT believes that the future of communications depends on continuous infrastructure development as well as using the most innovative and sophisticated technology.
Quality Certification
Quality is inherent in the way BT Ireland does business and how we manage our processes and our people.
Social & Environment Responsibility
BT Ireland recognises that in our day-to-day operations, we as a business inevitably impact on the environment in a number of ways.
Disability Services
This guide is the result of telecoms industry co-operation to help and inform telecoms users with disabilities what different telecoms companies offer.
Customer Service
BT is totally committed to providing you with the best possible customer service, whether you are dealing with us over the phone, by post, or online.
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Media Centre
From the latest BT press releases to the local news in your area.
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About Us
Quality Certification
BT Ireland - Quality Certification
Quality is inherent in the way BT Ireland does business and how we manage our processes and our people. We are proud of our reputation as an organisation that delivers excellent customer service, and this commitment to quality is one of the foundations of our brand, values and business strategy. To support this commitment, we have a strategic priority to keep a relentless focus on improving customer satisfaction, by putting the customer at the heart of everything we do.
BT is a founder member of both the European Foundation for Quality Management (EFQM); and the British Quality Foundation (BQF), where we serve on the Board. We are also members of, and active participants in, the global forum for Quality Excellence for Suppliers of Telecommunications (QuEST). Our approach to Quality and Business Improvement is to establish a clear and compelling difference between our competitors, and us by delivering excellence in customer service. To support this we maintain soundly based management systems across all of our business operations and apply the same high quality standards with all our operating partnerships.
BT Ireland is certified for ISO9001, 27001/20000, BS25999 and the Environmental standard 14001. Company-wide ISO9001 registration demonstrates, on an independently assessed basis, that BT Ireland, as with BT as a whole, meets international standards in quality management. All elements of the BT quality management system are annually reviewed internally and subject to both internal Quality assessments, and a rolling programme of external registration assessments by Lloyds Register Quality Assurance (LRQA) - our ISO9001 certification body.
We connect the worlds of our customers by enabling effective communication, irrespective of geography, distance, time and complexity. Our goal is to continue to be an agile and effective services company delivering communications solutions to help customers lead the lives they want, to help businesses play their part in the digital networked economy.
