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Whatever your business challenges, wherever you are, BT Ireland can tailor solutions to meet your business needs. What type of business are you?
Global Enterprise
Operating globally presents as many challenges as opportunities. BT understands what these challenges are and how to overcome them.
Multiple sites in Ireland and the UK
Spread across Ireland and the UK, business faces many challenges to keep sites connected and people on top of everything that’s going on.
Single location
Business can thrive, even in tough times but your cost base must be carefully managed. BT communication solutions are just what’s needed.
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Business Needs
Business Needs
How can you build a sustainable organisation? Communicate effectively? Create a customer focused organisation? Create a secure and risk resilient organisation? Increase efficiency? BT have the answers to these questions and more.
How can I free up my IT resources, save money and improve service?
BT Compute offers dedicated and expert data centre services delivered from our state-of-the-art centres in Dublin and Belfast.
BT Cloud Contact Centre – Changing the Customer conversation
Social media and mobile devices are fundamentally remapping the relationship between companies and their customers.
How do I join the BYOD revolution securely?
Embrace the benefits of Bring Your Own Device with the right networking infrastructure from BT and Cisco.
How can I build a sustainable organisation?
Sustainability offers significant opportunities for both your organisation and the environment.
How can I create a secure and risk resilient organisation?
You can never eliminate risk entirely. It has always been part of doing business.
How can I increase efficiency across my business?
Efficiency improvements usually take place at a department or line of business level
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About Us
About Us
To our customers we are unique — no other company has the scope, reach and capability that can help their business succeed. We provide business and government organisations the full scope of all their communications and IT services securely and efficiently.
BT Group
BT is one of the world's leading providers of communications solutions and services operating in more than 170 countries.
BT in Ireland
BT operates across Northern Ireland and the Republic of Ireland as an all island operation, headquartered in Belfast and Dublin, and employing close to 3,000 people.
Our Network
BT believes that the future of communications depends on continuous infrastructure development as well as using the most innovative and sophisticated technology.
Quality Certification
Quality is inherent in the way BT Ireland does business and how we manage our processes and our people.
Social & Environment Responsibility
BT Ireland recognises that in our day-to-day operations, we as a business inevitably impact on the environment in a number of ways.
Disability Services
This guide is the result of telecoms industry co-operation to help and inform telecoms users with disabilities what different telecoms companies offer.
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BT is totally committed to providing you with the best possible customer service, whether you are dealing with us over the phone, by post, or online.
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BT One Voice
A single service that cuts costs dramatically by consolidating voice and data onto one network
What is BT One Voice?
Voice becomes another application on the network, leveraging Internet Protocol for Voice over IP, and IP telephony that allows users to take calls anywhere using one number on any device – laptop, tablet, fixed or mobile phone. Run across your own VPN (Virtual Private Network), BT guarantees a robust and consistent service tailored to specific business needs, domestic and international.
Why now?
To stay competitive in an increasingly connected world, organisations need cost-effective telephony that offers more features and functionality. BT One Voice also opens the door to the convergence of voice and data, providing a stepping-stone to Unified Communication and Collaboration (UC&C) services that encompass new collaboration tools.
How do you start?
BT will build a bridge between old and new systems, taking you from traditional telephony and older network technologies to IP at your pace in parts of the business that you choose. You can run old and new sytems in tandem and converge them over time.
The benefits of BT One Voice
Fast return
Moving to IP delivers a fast return on investment as costs tumble, particularly on overseas and mobile calls that you can keep on your VPN.
Simplicity
Make “adds, moves, and changes” quickly and easily without incurring any extra costs and let BT manage multiple sites as an all-in-one service.
Integration
One size doesn’t fit all in networks and telephony, which is why BT will integrate whatever you have with what the business needs.
Future-proof
A first step in convergence, the adoption of IP networks is necessary for any organisation that wants to explore Unified Communications and Collaboration.
Meet the BT One Voice family
One Voice SIP trunking opens up your network up to a range of Unified Communications and Collaboration applications. Also available, a SIP VPN for routing calls over your WAN and making the most of your private network at no extra cost.
One Voice global VPN: your own virtual private network carries voice and data traffic securely over a public network and delivers call savings of 25 per cent. Available in more than 75 countries.
One Voice mobile access: all international mobile calls go to our One Voice network and across the globe at lower rates. Available in 29 countries.
One Voice anywhere: lower your mobile costs by routing as many of your calls as possible over your existing BT One Voice network. Using the web to make and receive calls can save over 45 per cent on mobile costs.
As part of the One Voice service, BT can also provide comprehensive analytics to drive costs down further and business resilience products to guarantee uptime.
Why BT?
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Our local and global footprint facilitates highly competitive prices on local, national, mobile and international calls.
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Our legacy is voice. We have decades of experience which means your voice services are always in the best hands.
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Our One Voice solution is one component in a suite of communication services that can be “switched on” when you want.
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Our approach links old and next-generation services seamlessly to protect existing investments and get the most out of new ones.
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Our services are available to any business with any infrastructure because we facilitate multiple network access points including PSTN, ISDN and SIP.
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Our end-to-end capability means that BT can be your trusted partner to future-proof all your communication needs.
Downloadable Resources
Frequently Asked Questions – Answered
Where is One Voice available?
Voice connectivity and SIP services in a total of 75 countries with full PSTN replacement in 17 countries. One Voice anywhere can be sold in 27 countries and used anywhere in the world (subject to local regulation).
What if I have lots of telephony different systems?
One Voice will take away the complexity of managing voice, offering one order form, one bill, one set of SLAs, on pricing scheme. There’s no need to replace your legacy equipment until you’re ready.
How can I save costs?
One Voice lower costs and complexity (If you spend more than €900k on your voice communications annually, add BT One Voice to your BT IP Connect service to save up to 25%. Add One Voice anywhere and you can save over 45% on your mobile costs)
One Voice Pricing Update
- Loyalty Plan - 2016 will be the last year of the Loyalty Plan. We will replace it with an equivalent increase in your All Ireland call discount rate to give you an immediate benefit on a monthly basis.
- Telenumber Monthly Charges - Our Telenumber unit pricing will increase from 1st February 2016 to 9.50 per month. The new price is competitive – approx 30% less than the Eir monthly tariff.
- PRI Monthly Charges – monthly charges will increase by €10 per month from 1st February 2016 for 8, 16 and 30 number blocks. The new price is competitive – still less than the Eir monthly tariff.
- Mirroring revised Wholesale costs, the cost of Freephone calls from the O2 network have increased and have reduced from the Three Ireland network. The base rates exclude VAT and any discounts that may apply.