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Solutions
Solutions
Whatever your business challenges, wherever you are, BT Ireland can tailor solutions to meet your business needs. What type of business are you?
Global Enterprise
Operating globally presents as many challenges as opportunities. BT understands what these challenges are and how to overcome them.
Multiple sites in Ireland and the UK
Spread across Ireland and the UK, business faces many challenges to keep sites connected and people on top of everything that’s going on.
Single location
Business can thrive, even in tough times but your cost base must be carefully managed. BT communication solutions are just what’s needed.
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Business Needs
Business Needs
How can you build a sustainable organisation? Communicate effectively? Create a customer focused organisation? Create a secure and risk resilient organisation? Increase efficiency? BT have the answers to these questions and more.
How can I free up my IT resources, save money and improve service?
BT Compute offers dedicated and expert data centre services delivered from our state-of-the-art centres in Dublin and Belfast.
BT Cloud Contact Centre – Changing the Customer conversation
Social media and mobile devices are fundamentally remapping the relationship between companies and their customers.
How do I join the BYOD revolution securely?
Embrace the benefits of Bring Your Own Device with the right networking infrastructure from BT and Cisco.
How can I build a sustainable organisation?
Sustainability offers significant opportunities for both your organisation and the environment.
How can I create a secure and risk resilient organisation?
You can never eliminate risk entirely. It has always been part of doing business.
How can I increase efficiency across my business?
Efficiency improvements usually take place at a department or line of business level
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About Us
About Us
To our customers we are unique — no other company has the scope, reach and capability that can help their business succeed. We provide business and government organisations the full scope of all their communications and IT services securely and efficiently.
BT Group
BT is one of the world's leading providers of communications solutions and services operating in more than 170 countries.
BT in Ireland
BT operates across Northern Ireland and the Republic of Ireland as an all island operation, headquartered in Belfast and Dublin, and employing close to 3,000 people.
Our Network
BT believes that the future of communications depends on continuous infrastructure development as well as using the most innovative and sophisticated technology.
Quality Certification
Quality is inherent in the way BT Ireland does business and how we manage our processes and our people.
Social & Environment Responsibility
BT Ireland recognises that in our day-to-day operations, we as a business inevitably impact on the environment in a number of ways.
Disability Services
This guide is the result of telecoms industry co-operation to help and inform telecoms users with disabilities what different telecoms companies offer.
Customer Service
BT is totally committed to providing you with the best possible customer service, whether you are dealing with us over the phone, by post, or online.
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Media Centre
Media Centre
From the latest BT press releases to the local news in your area.
- BT Blog
- BT Ireland Wholesale
BT and Avaya
Working in partnership for over 20 years, our
combined strengths currently offer some of the
most robust and flexible Unified Communication
and Collaboration (UC&C) solutions in the Irish
market.
Optimise your communications with One Enterprise Avaya. Watch our demo to find out more.
What are the BT and Avaya Propositions?
Unified Communications and Collaboration and Telephony:
Conferencing, presence, instant messaging, web collaboration and video, all accessed from the desktop, using open standards that integrate with third-party solutions.
Customer Contact:
Multi-channel products to meet changing customer expectations, with detailed analytics, performance management and integration with CRM for a complete customer view.
Self-Service Contact:
Automated inbound and outbound services over multiple media channels provide solutions for any type of customer service.
Seamless Contact:
Improve first contact resolutions with multi-channel connections to agents or experts that include video, web chat and social media.
The benefits of BT and Avaya
Collaboration
Our telephony, messaging and conferencing solutions enable your employees to work together more effectively, even when they're in different locations.
Flexible
BT and Avaya can give your business a solution that scales up or down to meet changing business needs.
Value
Quick and easy access to real-time communications and collaboration tools will transform your business at an affordable price.
Open
Any device over any connection can leverage our suite of UC&C solutions, from the desktop in the office to a mobile device out on the road.
Why BT and Avaya?
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We have provided some of Ireland’s leading businesses with solutions, including Bank of Ireland, Genworth and Glanbia.
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We operate together in over 170 countries with Avaya as a primary BT partner across Ireland, the UK and EMEA (Europe Middle-East and Africa).
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We both pursue open standards to make our solutions easy to integrate and simple to access.
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We have the technical skills to meet any challenge. BT has a fully accredited Avaya support team and is the largest Avaya Platinum Partner outside of the US.
