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Solutions
Solutions
Whatever your business challenges, wherever you are, BT Ireland can tailor solutions to meet your business needs. What type of business are you?
Global Enterprise
Operating globally presents as many challenges as opportunities. BT understands what these challenges are and how to overcome them.
Multiple sites in Ireland and the UK
Spread across Ireland and the UK, business faces many challenges to keep sites connected and people on top of everything that’s going on.
Single location
Business can thrive, even in tough times but your cost base must be carefully managed. BT communication solutions are just what’s needed.
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Business Needs
Business Needs
How can you build a sustainable organisation? Communicate effectively? Create a customer focused organisation? Create a secure and risk resilient organisation? Increase efficiency? BT have the answers to these questions and more.
How can I free up my IT resources, save money and improve service?
BT Compute offers dedicated and expert data centre services delivered from our state-of-the-art centres in Dublin and Belfast.
BT Cloud Contact Centre – Changing the Customer conversation
Social media and mobile devices are fundamentally remapping the relationship between companies and their customers.
How do I join the BYOD revolution securely?
Embrace the benefits of Bring Your Own Device with the right networking infrastructure from BT and Cisco.
How can I build a sustainable organisation?
Sustainability offers significant opportunities for both your organisation and the environment.
How can I create a secure and risk resilient organisation?
You can never eliminate risk entirely. It has always been part of doing business.
How can I increase efficiency across my business?
Efficiency improvements usually take place at a department or line of business level
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About Us
About Us
To our customers we are unique — no other company has the scope, reach and capability that can help their business succeed. We provide business and government organisations the full scope of all their communications and IT services securely and efficiently.
BT Group
BT is one of the world's leading providers of communications solutions and services operating in more than 170 countries.
BT in Ireland
BT operates across Northern Ireland and the Republic of Ireland as an all island operation, headquartered in Belfast and Dublin, and employing close to 3,000 people.
Our Network
BT believes that the future of communications depends on continuous infrastructure development as well as using the most innovative and sophisticated technology.
Quality Certification
Quality is inherent in the way BT Ireland does business and how we manage our processes and our people.
Social & Environment Responsibility
BT Ireland recognises that in our day-to-day operations, we as a business inevitably impact on the environment in a number of ways.
Disability Services
This guide is the result of telecoms industry co-operation to help and inform telecoms users with disabilities what different telecoms companies offer.
Customer Service
BT is totally committed to providing you with the best possible customer service, whether you are dealing with us over the phone, by post, or online.
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Media Centre
Media Centre
From the latest BT press releases to the local news in your area.
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Challenge
Established in 1985 as a monitoring center and provider of communication services, today Bosch Communication Center is a leading international provider of business process outsourcing services. A division of Bosch Security Systems, it employs some 5,000 associates in Europe, Asia, and South America.
The company provides and optimizes business processes for its customers across sales and marketing, customer services, finance and accounting, security and safety, facility management, mpurchasing, logistics, IT, and HR.
The ongoing globalization of Bosch Communication Center required a sophisticated technology infrastructure that was both available for worldwide deployment and sufficiently flexible to allow the integration of new technologies. For that reason it has been working successfully with BT as network provider since 2008.
Steffen Rittner, Managing Director of Bosch Communication Center in Manila, Philippines, says: “BT’s expertise and its broad product portfolio make it a valued business enabler.
Solution
The extensive range of services provided to Bosch Communication Center by BT includes Internet Connect, Ethernet Connect, and Secure Messaging. At the core is a highspeed BT IP Connect global MPLS-based network connecting twenty-two Bosch Communication Center locations worldwide. As well as meeting stringent company requirements the flexibility of the BT network is paving the way for future growth.
To support the migration of voice services to IP from traditional telephony, Bosch Communication Center has also selected BT One Voice SIP Trunking.
Value
A reliable and resilient network is vital for Bosch Communication Center. Combining IT systems at all sites with the transition to a secure, high-performance network supports the latest IP voice technologies. This means the company is now able to operate more flexibly.
We especially appreciate the continuity of service and confidence we have in working with BT," confirms Steffen Rittner.
Core BT services
- IP Connect global
- Internet Connect
- BT One Voice SIP Trunking
- Ethernet Connect
- BT service numbers (international)
- BT Secure Messaging
Resources
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