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Whatever your business challenges, wherever you are, BT Ireland can tailor solutions to meet your business needs. What type of business are you?
Global Enterprise
Operating globally presents as many challenges as opportunities. BT understands what these challenges are and how to overcome them.
Multiple sites in Ireland and the UK
Spread across Ireland and the UK, business faces many challenges to keep sites connected and people on top of everything that’s going on.
Single location
Business can thrive, even in tough times but your cost base must be carefully managed. BT communication solutions are just what’s needed.
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Business Needs
Business Needs
How can you build a sustainable organisation? Communicate effectively? Create a customer focused organisation? Create a secure and risk resilient organisation? Increase efficiency? BT have the answers to these questions and more.
How can I free up my IT resources, save money and improve service?
BT Compute offers dedicated and expert data centre services delivered from our state-of-the-art centres in Dublin and Belfast.
BT Cloud Contact Centre – Changing the Customer conversation
Social media and mobile devices are fundamentally remapping the relationship between companies and their customers.
How do I join the BYOD revolution securely?
Embrace the benefits of Bring Your Own Device with the right networking infrastructure from BT and Cisco.
How can I build a sustainable organisation?
Sustainability offers significant opportunities for both your organisation and the environment.
How can I create a secure and risk resilient organisation?
You can never eliminate risk entirely. It has always been part of doing business.
How can I increase efficiency across my business?
Efficiency improvements usually take place at a department or line of business level
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About Us
About Us
To our customers we are unique — no other company has the scope, reach and capability that can help their business succeed. We provide business and government organisations the full scope of all their communications and IT services securely and efficiently.
BT Group
BT is one of the world's leading providers of communications solutions and services operating in more than 170 countries.
BT in Ireland
BT operates across Northern Ireland and the Republic of Ireland as an all island operation, headquartered in Belfast and Dublin, and employing close to 3,000 people.
Our Network
BT believes that the future of communications depends on continuous infrastructure development as well as using the most innovative and sophisticated technology.
Quality Certification
Quality is inherent in the way BT Ireland does business and how we manage our processes and our people.
Social & Environment Responsibility
BT Ireland recognises that in our day-to-day operations, we as a business inevitably impact on the environment in a number of ways.
Disability Services
This guide is the result of telecoms industry co-operation to help and inform telecoms users with disabilities what different telecoms companies offer.
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BT is totally committed to providing you with the best possible customer service, whether you are dealing with us over the phone, by post, or online.
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Challenge
Serving the needs of 18,000 members and 5,000 students, Chartered Accountants Ireland is the largest accountancy body in the country. When it moved to a new, purpose built-HQ in Dublin, John Patton, Director of IT services, saw an opportunity to deploy a state-of-the-art IP network that could accommodate the organisation’s diverse requirements.
As well as improve telephony and data services for the 150 staff who worked across offices in Dublin and Belfast, the organisation wanted to make the most of a new 1,300 seat training facility and develop a blended learning environment for its students using Unified Communications. The plan was to record lectures or stream them live over the web for people who were unable to attend.
None of this was possible with old communications infrastructure that was showing its age and becoming expensive to maintain.
Built with disparate vendor equipment and supported with different service level agreements, there were obvious benefits in moving to a single IP network. Replacing five suppliers with a single service provider would relieve the technical burden, and a single point of contact would make it much easier to manage.
BT won the contract to design, deploy and manage a fast, resilient, high bandwidth network, integrating fixed and WiFi connectivity, and capable of supporting voice, data and streaming video.
A combination of strong reference sites and competitive pricing persuaded us to go with BT and the fact that they had a lot of experts in different fields. We needed that knowledge because we were crossing a number of different technologies and wanted to be sure that it would all integrate and be kept secure.”
John Patton, Director of IT services, Chartered Accountants.
Benefits
A Cisco Gold Partner, BT was able to deploy a homogeneous network environment with end-to-end Cisco kit that could handle complex requirements while maintaining the highest levels of security and resilience.
Key components included a centralised call management system enabling greater manageability and integration between the two sites. Wireless was also important to the Institute, giving students and staff universal access, even from inside classrooms, at six times the speed of conventional access points. Built with several wireless controllers, there was always backup if one went down.
Redundancy was built into all the networks and access made easy through integrated single-sign on. Coming in from any network access point, students and staff used an ID password given to them by the Institute. At the same time, BT was careful to build the infrastructure to ensure segregation between the office and student networks.
Security was a big issue. The objective was to consolidate and simplify the communication platform but we had to control access internally as well as protect the network from the outside world.”
Brandon de Beer, Sales Specialist, BT.
From handling high-end applications to maintaining the 20MB internet line and the 4MB link between the Dublin and Belfast office, BT is now the one-stop shop for all of the Institution’s needs.