News

BT SmartTalk makes smartphone calls cheaper

January 15th 2013

  • Now available on the Apple App store
  • BT customers can take advantage of the inclusive calls in their BT home calling plan using their iPhone, anywhere in the world, using any wi-fi or  mobile data connection

BT customers in Northern Ireland could save money on their smartphone calls with BT’s new free SmartTalk app which launched today. It is the first app launched in the UK to link an iPhone with a customer’s home phone calling plan.

 The app works best over wi-fi, but will also work over any mobile data connection. It allows BT customers to make phone calls whether in Northern Ireland, GB or abroad , which are billed as if they were calling from their BT home phone. BT broadband customers have the added advantage of access to more than 7.5 million hotspots worldwide for free.
Using the app, customers could save money in a number of ways:

  • When travelling abroad, BT customers can use BT SmartTalk to phone home for the price of a UK call , which may be included in their BT package.
  • When travellingto the Republic of Ireland, BT customers can use BT SmartTalk to phone home for the price of a UK call[ii], which may be included in their BT package.
  • BT customers can make inclusive calls, using their home calling plan, to UKand Ireland landlines, 0800, 0845 and 0870 numbers on their smartphone.
  • Pay as you go (PAYG) smartphone customers can also make savings on their calls to mobiles as BT’s landline rates are cheaper than standard PAYG tariffs, or continue to use their smartphone to make calls when they are running out of credit.

For example, customers on BT’s Unlimited Anytime PlusPlan will be able to make 24/7 calls to any UKand Irelandlandline number or 0845 number at no extra cost, whilst enjoying calls to mobiles from as little as 2.65 pence per minute - a fraction of the standard rates typically charged by mobile pay as you go tariffs.    

Conal Duffy, consumer director , BT, said: “This is a really exciting breakthrough that means you can take your BT calling plan with you and continue saving money when you’re away from home, either in Ireland, GB or abroad. BT SmartTalk helps you get even more value from your BT package and much more from your smartphone. At last you can actually call freephone 0800 numbers for free from mobiles and get inclusive 0845 and 0870 calls too. And of course, you can take advantage of BT Wi-fi which gives you access to a massive network of 7.5 million hotspots around the world.”

BT SmartTalk calls can be made to anyone, anywhere, at any time and the app supports up to five users on one calling plan.  Customers will not be charged for making calls that are included as part of their home calling plan. They could even save when calling outside of their plan as BT’s standard landline rates will apply, instead of mobile rates that can often be more expensive.

The BT SmartTalk App is now available free from the App Store on iPhone or at www.itunes.com/appstore.


£15.45/month BT line rental and monthly home calling plan payable. Customers need an iPhone / Android Smartphone connected to Wi-Fi or 3G. UK time zone applies. Opt-in for International, Premium (09) and Personal (070) calls. Fair Use policy applies. Excludes BT Basic. See www.bt.com/btfon.

UK 01, 02 & 03 calls. 0845 & 0870 max 1,000 minutes/150 calls a month or charges apply. Redial after 60 minutes. Exclusions apply.

[ii]UK 01, 02 & 03 calls. 0845 & 0870 max 1,000 minutes/150 calls a month or charges apply. Redial after 60 minutes. Exclusions apply.

Calls to 0871 cost a maximum of 10.2p per minute plus 13.87p set-up fee; calls to 070 cost no more than 51p per minute, with a maximum set-up charge of 51p (see www.bt.com/personal/pricing for our full tariffs).